HCE Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out
how we will treat your personal information.

(1) This privacy policy

This privacy policy was made using an SEQ Legal
privacy policy template created for
http://www.employmentlawcontracts.co.uk

(2) What information do we collect?

We may collect, store and use t
he following kinds of personal information:
(a) information about your computer and about your visits to and use of this website
(b) information relating to any transactions carried out between you and us on or in relation to this website, including inf ormation relating to any purchases you make of our goods or services
(c) information that you provide to us for the purpose of registering with us
(d) information that you provide to us for the purpose of subscribing to our website services, email notif icat ions and/or newsletters
(e) any other information that you choose to send to us;

(3) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website.
We will use the session cookies to: keep track of you whilst yo u navigate the website . We will use the persistent cookies to: enable our website to recognise you when you visit.

Session cookies will be deleted from your computerwhen you close your browser.
Persistent cookies will remain stored on your computer unt il deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Our payment services provid er may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy ”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:

(a) administer the website;administer the website;
(b) improve your browsing experiencimprove your browsing experience by personalising the website;e by personalising the website;
(c) enable your usenable your use of the sere of the services available on the website;vices available on the website;
(d) send to you goods purchased via the website, and supply to you servsend to you goods purchased via the website, and supply to you services ices purchased via the website;purchased via the website;
(e) send statements and invoices to you,send statements and invoices to you, and collect payments from you;and collect payments from you;
(f) send you general (nonsend you general (non–marketmarketining) commercial communications;g) commercial communications;
(g) send you email notifications which ysend you email notifications which you have specifically requested;ou have specifically requested;
(h) send to you marketing communications relating to our business which we think which we think may be of interest to you by post or, where you have specifically agreed to this by email or similar technology (you can inform us at any time if you no longer by email or similar technology (you can inform us at any time if you no longer require marketing communications).
(i) provide third parties with statistical information about our users provide third parties with statistical information about our users –but this information will not be used to identify any individual user;
(j) deal with enquiries and complaints made by or about ydeal with enquiries and complaints made by or about you relating to the website; ou relating to the website;

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license yand otherwise use that information in accordance with the license you grant to us. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

All our website financial transactions are handled through our payment services provider, RealexRealex. You can review the #Realex privacy policy atwww.realexpayments.co.uk.We will share information with Realex only to the extent necessary for the purposes of only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries processing payments you make via our website and dealing with complaints and queries relating to such parelating to such payments.

(5) Disclosures

We may disclose information about you to close information about you to any of our employees, officers, agenany of our employees, officers, agents, ts, suppliers or subcontractorssuppliers or subcontractors insofar as reasonably necessary for the purposes as set out in so far as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information: ersonal information:

(a) to the extent that we are required to do so by law;to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing in order to establish, exercise or defend our legal rights (including providing information information to others for the purposes of fraud prevention and reducing credit to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;
(e) to any person who we reasonably believe may apply to ato any person who we reasonably believe may apply to a court or other court or other competent authority for disclosure of that personal information where, in our competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order reasonable opinion, such court or authority would be reasonably likely to order disclosurdisclosure of that personal information.e of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

(6) International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the informof the countries in which we operate in order to enable us to use the information in ation in accordance with this privacy policy.accordance with this privacy policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to such transfers of personal information,

(7) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password andfirewall protected servers. All electronic transactions you make to or receive from us will be will be encrypted,

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the intguarantee the security of data sent over the internet.ernet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password ask you for your password (except when you log in to the website).

(8) Policy amendments

We may update this privacy policy from time to time by posting a new version on our version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.to our privacy policy by email.

(9) Your rights

You may instruct us to provide you with any personal information we hold about you. ation we hold about you.

Provision of such information will be subject to:
(a) the payment of a feethe payment of a fee; and; and
(b) the supply of appropthe supply of appropriate evidence of your identity.riate evidence of your identity.
We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt–out of the use of your personal information for marketing purposes.

(10) Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(11) Updating information

You can correct and update some of the personal information which we hold about you from our website. Please let us know if other personal information which we hold about you needs to be corrected or updated.

(12) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@info@homeheatingcarbonemissions.com or by post to 44 Kingsberry Park, Belfast BT6 0HT.

(13) Data controller

The data controller responsible in respect of the information collected on this website is HHCE.